After a promising and professional start i. E. offer, box sent out, email to say they received laptop another with a revised offer as person I'm doing this for got confused about date of laptop, offer excepted and just checked website it is saying sale complete. Still no sign of payment sorry sell your laptop no excuse for this. Looking at the other reviews it's starting to be a problem. Maybe need to start looking into more staff dealing with payments before people start to get fed up and take legal action..