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The bank has a lousy customer service. When you initially call in, they have the most annoying robot to answer the call, and it hangs up on you several times. To get to customer service is a nightmare.
The credit card service by this bank is not safe or helpful in any way shape or form. When it comes to any fraud charges on your card if it is lost or stolen, you are on your own. And when you report fraud they will reduce your credit line substantially. Every time you report. So, if you report a few times you left with no credit line at all.
In short, one of the most lousy banks around, Period. Stay as far as possible
Andy V.'s review of Bank of America earned 3 Very Helpful votes
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