Andy P.

Customer service and return policy is a disappointment. I bought new speakers and the appropriate adapter kit for my car. The adapter kit was completely wrong, and when I pointed this out to HiFi Sound, they told me their paperwork said it would fit. I gave them photographs as proof that both pieces of the adapter kit were wrong - the electrical connector was wrong and the adapter didn't fit their speaker. They don't care.

The return policy is a nightmare! They are charging 20% plus shipping because of their issue!