Andrew M.

Purchased a pair of shorts (too small and didn't fit well) and a pair of sunglasses (poor quality).
In order to return I had to print a Return Authorization to be sent with merchandise.
I had to purchase a return label for $14.41. Usually shop on Amazon or Ebay where returns are free!

My wife booked Alaska Airlines tickets thinking she was booking directly with the airline. When she couldn't get assigned seats or find any confirmation of the booking we called and called, but there was never any answer! We gave up, realized we were scammed and booked a flight directly with Alaska Air. Regardless of how often you try to reach customer service, realize, they don't have any customer service and you've been scammed. They never provided a proof of purchase, so don't think about booking with this company.