Andrea W.

I sent a full bag of clothing to this company to raise funds for my children's school. Right after I mailed the bag, I found a multitude of negative reviews of the company online, so I put a post-it note on my computer as a reminder to check the site daily until my donations showed up on the site to see how they were advertised, what they were priced for, etc. A couple of weeks later, four of the less expensive items appeared online (I sent in 15 items), in conjunction with the school I designated. When none of the other items showed up after another week, I called and was informed that "donations can be separated and items can take up to three weeks to appear online." It has now been several weeks since I submitted my donation, three of my four posted items are no longer on the site (hopefully sold), and I can only imagine that the nicer items (ie, two designer dresses with tags still on purchased only a few months ago) are gone forever and my school will never see a penny from those items. I don't know if it's company-wide, or just a few "bad apple" employees, but I suspect someone either consigned or kept my nicer items. I talked to another rep today who said "she takes feedback seriously" and "there is a problem with one of our warehouses that is affecting many schools." This is a great business concept, but I believe it is being poorly executed and preying on those of us who want to help underfunded schools. I'm making it my mission to spread the word. I'm sorry I "donated" to this shady business, and won't make the mistake again. I hope the proper regulatory agencies look into their practices and set things straight. Keeping "donations" is stealing. Clothes, monetary, or otherwise. So before you consider donating, remember that this company is not a non-profit, and until they legitimately deliver what they advertise (i. E., ALL of the clothes people send in are sold and the monies used to help their school of choice, not just select items), they are running a scam.