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I purchased 3 items from dhgate. The transaction went smoothly. One item was great, one was good but not item that was in the picture. It was one similar but not the same. I would have not ordered that one. One did not work at all. Second purchase, they lost my payment. I was asked over & over to supply the order number which they said did not exist even tho i was getting computer generated reminders to pay it before the computer auto cancelled it. I was told i would get an answer in 2 days. It has now been 4. NOTHING. Just that we will cont to let the finance department know. I was not allowed to have an email or phone number I could call direct. Is this bait and switch? These were reg items, not fancy purses, iphones etc. Nothing trademarked at all.
I cant recommend unless they fix the problem on their end. I would be very scared to send ANY MONEY ever again.
Tip for consumers:
I wouldn't unless you want to be embroiled in proving you sent the money (quite easy to prove) and some merchants wont take back if the product is a dud. Shipping was perfect tho. Its been 9 days now. Nothing. No money no end in sight. Other than we will cont to let finance dept know.
Andrea D.'s review of DHgate earned 5 Very Helpful votes
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