Andrea C.’s Reviews of DressLily & more

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“Placed an order in August and still have not received...”

10/9/14

Placed an order in August and still have not received it. Called them and left a message and left a message for them in their site. I guess i was taken by all the cute stuff. Will never order from this site again! Terrible customer service!

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CustomerService R. – DressLily Rep Over a year old

Dear andrea c.

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

Please accept our sincerely apologize.We wish to extend our sincere apologies for the recent shipping delay caused as a result of our extensive warehouse relocation project and high demand request.

Could you please kindly give us your order number so that we can check for you?

We apologize for the inconvenience and we are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com