Andjela I.

I can't stress enough of how I am truly disappointed. I ordered a manga series for my boyfriend a month ago only for it to get cancelled because they wanted my personal information along with my bank statement and my own ID. I was warned about it but I didn't listen and now I am paying for my mistakes.

Awful just awful customer service. I was charged 13 bucks for both the product and shipment which is fine but it is not fine to wait more than a month to receive a product and not to mention their "system" cancelled my order because they were to lazy to check their emails to see if the customer sent the correct information that needs to be delivered to their department. I received an email telling me I can try to re-order the item that has been cancelled by their system and here I thought okay, I don't have to pay for it again so I may try to order again which was a huge mistake! I had 1 euro left on my bank account and I have noticed it has been taken away from my account. Apparently they tried to charge me again for the single item! They are so money greedy and had guts to try to rob me again for something I already paid for! They made a new order under different purchase number and the prices are now different which will be shown in the screenshots I will provide bellow. I contacted my bank in hope they will help me with this, if not I can kiss my money goodbye off the window.

It's only a problem if you don't respond to them but the moment you do respond they need thousand years to respond talking in a tone that they just don't care. I even noticed that their site is poorly constructed with somewhat blurry images.

I have never had the most unpleasant experience ever. They don't deserve a single star whatsoever.