Amy S.

Worst customer service! I've spent a lot of money on there and I ordered a bunch of ornaments in Dec 1st. I got my order on Dec 11th and they shipped me one ornament that was someone else's ornament. I emailed and called to get my ornament that was missing. They said it would ship out very soon. By Thursday Dec 18th, it still hadn't shipped so I call and ask if they're going to expedite my order and they said the only thing she can do is refund me! Um, why can't they expedite it?! She said, you'll get it on Christmas eve. What is that going to do for me when its a gift for someone else and I won't see them then?! I ordered it Dec 1 but I'm guaranteed it be Dec 24th?! Does that sound like they care about their customers?! I would say NO!