I ordered a Jacket on Dec 14. And paid immediatly by paypal. After about a week checked back with company and was told item was backordered. After 2 more weeks item was backordered again. Canceled order in Jan 24th due to the fact that it would arrive too late for special event. Was told that item would not ship and I would get full refund. On Feb 11th they went ahead and shipped item. I received on Feb 17th. I refused package and the package was sent back, This company will not refund my accout as promised. They never should have sent the package. Item was canceled in plenty of time. This company has my money and I have no jacket. I checked reviews after the fact and I am not the only customer this has happed to.