Amy C.

I tried both shoes and a purse from here. Ill fitting, low quality items with terrible obviously fake-looking leather. The two calls I made to customer service were long and there were definitely some communication issues despite the reasons for calling being very simple. Of course when you try to cancel your VIP membership, they give you the run around.

While this site is not a scam, they weren't following their own rules. It states that items can be exchanged for another item (they carry shoes, purses, clothing, etc) but when I called they tried to insist if I was returning shoes, I needed to exchange for shoes, when that wasn't what was stated in their own fine print.