I have been shopping with yoox since 2014. They have great return and especially a real exchange policy which other online stores don't have. They have the best deals but some of the pictures amd descriptions of clothing need to improve. Overall no problems with returning two different ordeeeers in the same box for only a 6.95 fee and I have been able to return a final sale product a couple of times which is unheard of in other stores.