It was my very first order frm this website. I got the Shipment notice the very next day I placed my order. And while waiting I started reading reviews from other websites including here. When I read abt their shipment delay I was really concerned. But I got my order on time, infact I placed the order on a saturday and the clothes were delivered on Thursday.
Abt the quality, it was ok. I feel the price I payed was huge. Shops like Macy's may sell tht for the price I payed. Well, the most imp thing was the size. Even though the website said, true to size I felt the dress I bought was very large. So I called customer service and told the same. They asked me to go for a quick exchange If I wish to buy a smaller size. So its like they placed a new order for a size smaller and for the original dress I had to return back for a full refund. The new dress arrived this Monday which I felt was a very quick shipment, considering the fact that they did not even charge for my shipment.
I believe other bitter experiences mentioned here, are mainly coz they might not have the items ordered instock.
But, will i recommend this to others? Probably now, mainly because I felt items are too costly. Also people who are fit conscious should gamble here.
P: S The new dress arrived was also not that great fit for me. And it was a size 'S'. Cant go lower than tht.:)
Hope this helps