- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I ordered a coat for New Years Eve on August 11. It still hasn't arrived. Their customer service told me "due to the shipping method I chose my order cannot be tracked. DO NOT WASTE YOUR MONEY. This site is awful & you will likely never receive your order.
Tip for consumers:
Its a scam. Don't waste your money
Amie C.'s review of DressLily earned 4 Very Helpful votes
Amie hasn’t received any thanks yous.
Amie doesn’t have any fans yet.
Amie isn’t following anybody yet.
Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Amie C.,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please accept our sincerely apologize. We have checked and your order was placed at 2014-11-09 02:21:27 PST(maybe Nov. 8 in your country, while definitely not August 11.), while shipped out at 2014-11-10 02:53:02 PST. Label number: CN14155259195144.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
We are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com