Amie b.

Pure scam and still waiting for refund months later. Emails from them below

The Unlock Team *******@theunlockteam.com via yahoo.com

Thank you for choosing us to assist with unlocking your phone.

We apologize that on this occasion we have been unable to obtain an unlock code for your phone using the imei number you supplied. This could be due to many factors, please check the list below to ensure none of these apply to your phone:

The phone is blacklisted by the provider or reported lost or stolen
It is now illegal within the USA to unlock Phones purchased after January 26th 2013, if your phone was purchased after this date it cannot be unlocked
The IMEI number submitted was incorrect

A refund will be processed as per our terms of service, please allow up to seven working days for this to process to your account.

We have included full access to our members area, this contains software capable of unlocking thousands of phones, you can access this by visiting http://www.theunlockteam.com/html/member.html Please note that this is used at your own discretion and all local laws must be adhered to. If you have any questions please do not hesitate to contact us by replying to this email.

Kind Regards

Rebecca

Hi there

Thank you for contacting us. I have chased this up with accounts to ensure the refund has been processed, funds can take up to twelve working days to reach your account. If you have not received your refund within the next seven days please reply directly to this email and I ensure this gets to you asap.

Have a great day

Rebecca

Hi

Thank you for contacting us. I have looked up your order and can see that there was a technical error with your refund and it did not process to your account. To ensure this gets to you immediately we can send the refund via Paypal, if you could reply with your Paypal email address we will get this to you within the next twenty-four hours.

Thank you for your patience and our apologies for the delay.

Kind Regards

Rebecca

Refund was finally made to me.