American B.

Where to begin. If you don't see any shipping prices, don't assume it's free. The shipping is deliberately excluded from the web pages. Will it show up and calculate as you add items? Wrong again. In fact, if you're a first time shopper and don't jump through their hoops, it's entirely likely you'll check out without ever seeing the shipping charges, until you've already paid and get your confirmation in the email. The fast shipping promise? A total gamble by the GM, Andy Fox (*******@apexsuperstores.com). Unless you only buy the green Apex brand batteries, you're buying another company's battery. Apex will drop ship from them but they take up to three days to process and ship. Now add the actual transit time. Another gamble. Apex will tell you that it won't take any longer than three days but that's HOPING that UPS will get it there by then. If it doesn't, they hope you won't have the energy to dispute the false information they used to hustle your money out of your pockets. And when they say "This is the Portalac...", what they really mean is "This battery is essentially the same as your original battery, but we made our own cheap battery to replace it". And if you were hoping for some actual help, I hope you speak crappy English. The customer service that used to actually service people the programmer duped were let go and replaced by the Philippines folks on the other side of the planet. Good luck shopping at Apex. You've been warned! And if you DO have a problem, I'd skip to the top and email the owner, Brad Streelman *******@batterysystems.net.