Amber N.

This is what online shopping is about!

I placed an order for the same tankini in 3 different sizes to try, kept one returned two in new condition with tags and original packaging including their little bag. Not long after that I received a box on my door step with a note that they refuse to refund due to stains on the lining from makeup. Frustrated I called and spoke to a CS rep who stated they would look into it. I have yet to hear back. The order was placed through Amazon so I have opened a claim and spoken with their CS. Hoping they will work it out. I had 3 different people look for these "so called" make up stains not one person has been able to find any! If there was a way to post pics I would share. This is a horrible and ridiculous way for them to make and keep sales. I will never purchase form them again. There are much more reputable online stores out there. Stay away from Herroom unless you want to keep useless items that are the incorrect size or fit.