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First I start by saying that YES, they mislead people into thinking we are signing up for free and that the reason we need to give a cc# is because we will be bidding on merchandise. They have nothing that tells you that you're about to pay upfront for a package of bids. Then people think they do not have to purchase the item less they win unknowingly spending the money $0.60 each bid not even knowing that is their real money from their acct. So very misleading. On the other hand I did get charged for bids when signing up and contacted customer service via their online chat and got ahold of a Jake in seconds who graciously and politely refunded my money and closed out my acct. I was nervous that the money wouldn't show up in my account but it did a little over 24 hours later. Also they have a customer service # you can call and talk to a live person. Just a side note. They only refund what you don't use. If you unknowingly bid you are out that money because it actually goes through a process of teaching you before you are supposed to begin bidding.
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Amber, we try to provide as much information upfront to inform potential customers that QuiBids is a pay-to-participate site. If you purchased bids and did not wish to, we have 100% guarantee refund of any unused purchased bids. Please contact our support team via email at support@quibids.com or call 1-855-QUIBIDS (784-2437) and we can work with you to issue a refund of your unused bids.