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Amauri T.

1
Level 1 Contributor

Contributor Level

Total Points
204

2 Reviews by Amauri

  • Hopper

9/16/21

I tried booking with hopper, entered all my information, credit number etc...
Hit the "swipe to book" and get the error message about the booking can't be completed right now, we're working on the problem.
I checked my credit card statement and there is a pending charge for the flight and 2 for $1 each.
I received NO notification from anybody from hopper that I'm flight is being processed.
There is no customer service, so right now I'm being ripped off by them.
At this point I can care less about their dumb FAQ about cards being charged and no booking. This is deceitful business and it should be shut down.
Credit card companies can't refund charges that are in pending state, so I'm sitting here not knowing if I should book directly with the airline company or wait for these dumb deceitful bunny hoppers do help me. This is an emergency trip to go see my sick father in my home country and I'm here kicking myself for trusting this little crappy hopper company with my trip, shame on me for that, another lesson learned. I feel sorry for people in a tight budget trying to save a few bucks. Sometimes it is not worth the $20 or $30 you think you're saving.

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Hopper S. – Hopper Rep

Thank you for leaving a review Amauri. We apologize for any inconvenience caused by this booking issue you've encountered. Please rest assured that if ever a booking fails any charges are automatically reversed. Should you have any further concerns, please do not hesitate to reach back out to our support team via Twitter DM and we would be happy to continue assisting you there.

  • DresSale

12/12/14

Deceitful business. Terrible customer service. Terrible product

If there was a way to give zero stars i would...
My wife ordered an evening dress on 11/21/2014 for my company's holiday party. A Dresssale customer service representative called to confirm the measurements.
The dress arrived and at first it looked fine. However, when she tried the dress on it was about a foot longer than the measurements. The back of the dress was very wide and sagged. In other words, it was impossible to wear the dress.
I contacted their customer service, complaining about the dress and requested my money back.
Their response was to send pictures of the dress for verification. I did so, their response was that the dress in the picture "looked" like the one in their webiste, but if I really wanted a real dress it would have cost thousands of dollars... which in my mind I thought I was paying for a real dress. They also argued that the people that made the dress got paid peanuts and their profit was very low.
I answered back one more time saying it was not really my problem and that now I was concerned that they used child labor to make the dress.

Today 12/12/2014, i opened a complaint with the Best Business Bureau, Dresssale already has 6 complaints with them, now 7 with mine and all about the same problem.
I did a search for reviews for their site and found sitejabber, which where I am right now writing this review and also see dozens of the same type of complaints against Dresssale. Next week, I will contact my credit card company to try to get my money back.

Tip for consumers:
I should have done my research before buying from dresssale.com

Service
Value
Shipping
Returns
Quality

Amauri Has Earned 4 Votes

Amauri T.'s review of DresSale earned 4 Very Helpful votes

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