Amanda w.

My 16 year old paid to print a cover letter and used her bank card. Then they started billing her. I called and had a conversation letting them know she was a minor and could not legally enter into a contract. They take zero responsibility for entering into such a contract and refuse to refund the almost 40 dollars to her bank account. I spoke with a supervisor who also refused and asked if I wanted to file a fraud charge against my daughter. Like that was a threat. She used her own bank card so there was no fraud I told him. Then he continued to read his script about how they make their best effort to prove age. Obviously they failed this time! A minor cannot legally concent to a monthly contract. This business needs to take responsibility for their actions, as I am seeing multiple posts regarding minors and they just give a too bad response.