Hi guys, I know there has been a bad rep for the site, but I tried the 3 day and adamantly will be checking on it to make sure I only get charged the one time fee. (email *******@roommates.com) But unless you pay it wont benefit you, I have only been on for 2 days and everything I have checked into was legit and real in Jax, FL. The people were real, we texted, sent pics, I think I have found the best place. Will find out more tomorrow, but I prefer this even over craigslist. But in order for it work the person you email also has to be paying to use the service, otherwise I dont think they see your description either posted at the end of the bio. And of course cant email messages. I got phone numbers with local numbers. I did get a few from craigs list asking me to go to roommatenext.com (not roommates.com) to get on with the inquiry of the room, but from other reviews I ignored them and went on with my day(they were not local phone numbers that texted me). The key to all of this is people have to pay to see the facts, but you get what you pay for. Customer service treated me really good. If you really need to verify email/contact me I am impressed, I didnt have any hopes at all but was so blessed. The key is everyone does have to pay for the service and I am on the 3 day trail. Hope this helps and again so pleasantly surprised!