My husband and I ordered tickets off of SeatGeek for the NCAA Tournament coming up in Louisville. The tickets we purchased stated they were for all sessions. When we received our tickets we only had tickets for session one. We attempted to call and email SeatGeek and have yet to hear back from them. We then contacted customer service for the seller who told us that it was not the seller's fault but the tickets were posted incorrectly and we would only be receiving tickets for session 1 and would need to go and purchase tickets for session 2. We have now planned a trip for these games and do not have tickets to one of the sessions. Will never be going through SeatGeek for tickets to anything again.
Hi Amanda, thank you for your feedback and we're so sorry that you've encountered this issue. We'd love to help make this right and we have a CX representative reaching out to you ASAP to help you out.