Amanda D.

The return process from US was relatively simple and they provided return label for no cost. They however processed a refund that was less than the cost of goods returned, also not inclusive of taxes paid on the goods. I emailed them asking for a breakdown of what items I sent back and what they gave me for each item, as many other companies do automatically. They refused to do this and their only response was to refund me a random $1.89 as if to say f you. I've spent a lot of money w this company and love their children's clothing line for my girls so it is a real shame that they are so purposely deceptive with returns.