amanda C.

I ordered Fringe Boots size 8 from Shoes4U.com one month ago. I absolutely love them and top of that I got the MOST AWESOME customer service. I wanted the same boots in black but unfortunately Shoes4U.com was not my size. I checked out the Amazon and learned that size 8 was sold out. I googled the boots and found my size *******@Urbanog.com. By all honesty, my instinct told me not to buy. This company didn't have a PayPal option and website looked suspicious so I tried to find the boots desperately on the other websites but I didn't find size 8 so I finally posted the order to this company. WHAT A HUGE MISTAKE! Two weeks later I received my shoes and was thrilled when I saw the box but not so fast, Hose! WTF - they packed size number 6 boots into size number 8 shoe box. REALLY... are you kidding me? Did they really think I wouldn't notice a difference between 6 and 8? I filed a claim immediately and the all Hell Broke out. I had to take a pictures of items/invoice and emailed them to show I didn't lie. I have received FIVE emails regarding RMA number because they keep asking: "Dear valuable customer, what we can do for you". Wrong size boots are sitting on my counter and I am still in the process because I haven't get a RMA number. This company is probably tiny dark closet running by a very mean lady. I just talked with this mean lady and received THE MOST HORRIBLE service so I know what I'm talking about. Be aware and good luck with urban.not.com. If she has no your size, you are going to get a random size and no matter what you ordered, it's going to be your fault!
Ps. The most reliable websites: 6pm, overstock, shoes4U and amazon!