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It's been over a month since I've ordered my item and I have been in contact with both Wanelo customer service and the site the item was ordered from (Kiki's Closet). Both have sent me several different tracking numbers which have still not left their pre-shipment stage and both sites tell me to get into contact with the other site. Now both sites have ignored my most recent email and I still don't have the item or a refund! DO NOT BUY FROM EITHER OF THESE!
Amanda A.'s review of Wanelo earned 12 Very Helpful votes
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This company call Wanelo is a fraudulent, I brought couplea of brand name bags from them since...
Hi Amanda - we're very sorry that getting a refund has been slow. We're working on improving our support process to ensure fast response to questions like this. Can you please email us again at shopping@wanelo.com and I'll make sure your refund goes through fast? Thanks!