The people running this are a disaster.
I had a profile without a paid membership for a few months, then decided to pay and get the full package last month. Had to go via PayPal, but my payment didn't go through, and gave me errors twice. However, the charges showed up on my bank account so I contacted them to check on this. The response was cold and dismissive from the beginning - literally 1-2 word responses to my questions, but we kept it civil, although I admit I found it hard at times to not reciprocate with 1-2 word responses from my side when I ask them two questions and I get one word back.
Eventually I got in touch with the bank and they reversed the charges so that was fine. Then I emailed Coparents again to ask how I can actually get a paid membership if PayPal didn't work for me, and I don't have bitcoin (they ask people to contact them for a "third" option). No response.
Few days ago, I went to log in and... surprise surprise... they deleted my account.
Reading the rest of the reviews, you get a sense the site is run by angry and bitter administrators who are adamant on punishing their members at every given opportunity. It's quite extraordinary that I've had this dormant profile that I barely used, never paid to be able to message other members (so can't argue "harassment"), and based on an email exchange with the administrators, where I'm asking how I can give them my money in exchange for a full membership, my account is deleted.
Fortunately, we live in a time when there are numerous other sites for people serious about coparenting, and I won't need to revisit this torture chamber anytime soon.
We remove all profiles of members who are not behaving correctly on the site, even if they have paid a subscription.
Marie
CoParents.com