I called and was told a one time $20 fee. Sounded good. So she set up my stuff said she'd call back in an hour. Never heard back and couldn't call them. She didn't tell me it was non refundable until after I paid her. Now I look at my bill and it was charged another 14$ that says recurring bill. She never said I'd pay anything else. Calling to day to fix this. I have yet to receive my decal that said was in the mail already.