Alyssa P.

I absolutely love Joss & Main... I have ordered several things from this site and i have always been completely satisfied... It is my favorite site to shop hands down!... however, the shipping charges are ludicrous! Yes i know, i have been in retail for 20+ years, because we (the consumers) get a discount on the product and the product ships from other warehouses you can't control the charges. Bla, bla, bla! You need to figure it out... a loyalty program or free shipping on weds... because i can honestly say... i have not ordered 3 products recently because the shipping has been crazy! I paid $10 shipping today for a $14 item. I broke down because I know it's unique, but it still bothered me tremendously... Why can't you have a general shipping charge for the quantity of items... excluding oversized? Something needs to change!
Signed... your favorite, loyal, frustrated customer!