Thumbnail of user alvinh19

Alvin H.

Contributor Level

Total Points
83

1 Review by Alvin

  • LiveCareer

2/6/15

Didn't like how the service gives you no notice for when they will draft your acct, now I have an overdraft from my bank, after I cancelled thanks live career...

Tip for consumers:
Don't do it!!!!!!!!!!!!!!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Alvin H.,

I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

I have refunded the amount of $39.80 as a courtesy credit. You'll see it on your bank statement within 2-3 business days. I have also sent you a confirmation email for your records.

We are very committed to providing great customer service and customer satisfaction, and again are very sorry that you had this experience. We take all feedback very seriously. Please contact me directly if you have any further issues. You can email me at anna.b@livecareer-support.com

Best regards,

Anna

LiveCareer

Alvin Has Earned 3 Votes

Alvin H.'s review of LiveCareer earned 3 Very Helpful votes

Alvin hasn’t received any thanks yous.

Alvin doesn’t have any fans yet.

Alvin isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user anosh.rukshan
5/8/24

Its a site where they suck your account to the last penny. Be...

Thumbnail of user jl528
J L. reviewed LiveCareer
4/19/24

I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...