I placed an order on 6 Jan 2014 (Order no. E**************). But the order status is always "processing". The website says delivery in 7-25 days or 30 days money back. I wonder when (if ever) i will receive the goods if it is not shipped yet. Be serious guys. Such delays will refrain further orders.
Thank you for taking your time to write your review. We are really sorry for any inconvenience that we have caused. I have checked your order carefully and found we have some problem with your shipping address before. My colleague has been sent you email to confim your shipping address on January 7 and just got your reply recently. The items in your order are well prepared now and ready to ship. We will send your package as soon as possible and send you the tracking number. Thank you very much for your patience and cooperation.
Dear Ally Y.,
Thank you for taking your time to write your review. We are really sorry for any inconvenience that we have caused. I have checked your order carefully and found we have some problem with your shipping address before. My colleague has been sent you email to confim your shipping address on January 7 and just got your reply recently. The items in your order are well prepared now and ready to ship. We will send your package as soon as possible and send you the tracking number. Thank you very much for your patience and cooperation.
Kindly
Maple