I wasn't sure what to expect ordering from this company, as there are mixed reviews on every site. However, I was pleasantly surprised.
I ordered a keychain last week (about 9 days ago) and it arrived today. I purchased standard shipping, which should have had the item here in 8-11 business days… it's only been 6, and the product even ended up coming before my boyfriend's birthday (which is amazing as it was intended to be his gift and I didn't think it would come on time).
Customer service was also very helpful, they sent the wrong link to track my package at first, but it wasn't a big deal because replied to my email promptly with the correct tracking site and code so I could find my package.
The quality of the keychain seems pretty good, one thing I would mention is that the exposure on the picture seems to be quite high, but it doesn't affect the look too much (that's my only reason for 4 stars instead of 5). Only time will tell the long-term quality of this item, but for now I am very happy with my product and with the service from this site.