When I received my wedding dress it was about 2" too big in the bustline and 2" too long in the length. I contacted Amy in customer service and she explained that it would be less expensive for me to get my dress altered here send the receipt to lightindreaming and they would credit my account. They kept in constant contact with me throughout my dilemma and resolved the issue professionally and quickly. I am so glad I picked my wedding dress from your company. It is so perfect and everything I hoped it would be.