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Ordered tickets and parking pass for football game. 2 separate transactions. Day of the game receive notification parking pass only unavailable but I could choose alternate parking or request a refund. I was unable to do either using their link although it said it would give me a voucher credit and refund in 7 days before giving me the page not found response. Their customer service then told me my order # didn't match my name so they could not assist. Will just use ticket master next time I go to an event
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