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Allan D.

Contributor Level

Total Points
176

2 Reviews by Allan

  • Scribd

2/2/16

I signed up for the 14 day trial, and cancelled it two days later when I found that the only book I need is not in a citable format on scribd. Still, I found myself being charged with $8.99. I can explain what kind of "free" is in scribd's crooked dictionary? I hope everyone stay away from this stupid site!

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Scribd S. – Scribd Rep

Hi Allen, I'm so sorry for the misunderstanding! It's not an actual charge; the system does a transaction to verify that the card used is valid but it's automatically voided when it occurs so the money will never process out of your account. It should be listed on your account a few days as "pending" and then disappear as if it never happened; the exact timeframe on when it disappears will depend on your bank however. It is just a method used to verify that the card provided at sign up is valid so the service can be successfully added to your account. I apologize for any trouble it's caused for you! If you aren't seeing that charge fall off after 5 business days, please email us at help@scribd.com and we can take a look. Thanks! - Zoƫ, Scribd Customer Support

  • Hulu

8/22/15

I cancelled the subscription and clicked the cancel button again on the homepage, then it happened that I could not use it even I have paid for a month.

Allan Has Earned 16 Votes

Allan D.'s review of Scribd earned 7 Very Helpful votes

Allan D.'s review of Hulu earned 9 Very Helpful votes

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