Alissa S.

I saw other people saying not to buy from another website that's infamous for overcharging you, so I decided to use tbfocus since the items were seemingly cheaper. Unfortunately they get you with the shipping. The shipping calculator on their site? Yeah, just go ahead and double or triple the estimate they give you. You'll have no idea just how much the shipping price will be though till you've already placed an order and its arrived to their warehouse so you're locked in unless you want to spend time arguing with customer service who will just tell you it's because of COVID or because your items are "irregular" that the shipping is so high. (Don't ask me what's so irregular about a shirt and a skirt) Don't worry though they'll offer to reduce the shipping cost by giving you the cheapest shipping option that you already had opted into that's still incredibly overpriced. If you want to ask for a refund though be prepared for them to not refund the shipping cost to mail your items back to the seller, god only knows how much that would be. Your best bet would then be to file a dispute on PayPal and wait or to bite the bullet and just pay these scammers. All this to say, I will not be purchasing from them again.