Alison W.

I am 100% coming to the conclusion that Groupon is a total BUYER BEWARE. I will start this by saying that I am still fighting with Groupon to get my money back from just the Groupon purchase, but the services that I bought were not what was provided. I purchased 2 HVAC air duct cleaning Groupons for a company called Expert Air Duct Pros. On my appointment date, two men came out to "clean" and told me I had severe mold and issues so I needed to pay an ungodly amount more to have that all treated. Needless to say, I did not pay nearly what he quoted me, but did pay $355 extra to sanitize and clean our unit. Upon completion, Nick Thurman gave me his card, and on it was a company called Affordable Duct Cleaning. NOT the company from which I contracted with Groupon for service. Long story short, 12 hours later, at 4:37AM we had a fire in the HVAC unit that Nick had just "cleaned." Luckily we are all fine, but had to repair all the fire damage and this Nick Thurman from Affordable Duct Cleaning was not receptive to returning any of my money. Stay away!