Alison M.

If I could, I would not leave a star at all. After I received my print with lines in it, and reading the online reviews, I decided making a phone call would be a waste of my time. I have dealt with them via email. They don't read my entire email. They will not refund my money (I used Groupon, that's a whole different fiasco entirely). My first canvas had lines through it. When I uploaded the photo (which prints perfectly on other photo sites, mind you) and checked the preview (which is only a tiny thumbnail) the photo was fine, no lines. My canvas had lines in it. I reported this in my email and they said they would refund my money after I had sent them digital proof that I'd destroyed the print. Their site guarantees 100% satisfaction and I asked if we could print it again. They said they could if i sent a photo. I sent the file and they said I did not (I had blind cc :d my husband on it so I could see that the file was attached when I checked his email). I sent it again and they said my order would be reprocessed and sent. Got it today, and not shockingly, the canvas has lines in it. I'm only out $17, but the principal is that if you order something, you expect to get what you ordered. I guess that I'm getting what I paid for! I would not advise anyone to purchase from this company EVER!