Ali S.’s Reviews of NoMoreRack & more

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“I received an Android tablet ordered from this site”

1/6/14

I received an Android tablet ordered from this site. Not only did it come late but customer service was very inconsiderate and hard to deal with when trying to return the item. They claim to go "above and beyond" with customer service but it was the complete opposite leaving me on hold for 45 minutes! I know they were not busy because I called with another phone and they answered. I would never order from this site again. I think they are a scam!

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Vincent D. – NoMoreRack Rep Over a year old

Hi Ali S.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.