Um... here are such horrible reviews... but I am so satisfied with all purchases l made through their website... all these girls should of read their return policy first of all and about the description... and of course size chart... it's all in that page for each item... I don't understand how can you miss that.? They write every single detail... one more thing... I never dealed with their customer service so nothing about that... very satisfied... recommend to each one of you... amazing style... love it...