Al H.’s Reviews of PickupFlowers & more

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Flower Delivery

3/24/15

This is the worst online buying experience I ever had! Those people are awful! May be and because of them many relations got troubles! I ordered a flowers Bouquet to be delivered to Germany on 21 march as a birthday gift, but my girl received nothing! I was planning to surprise her but these idiots ruined my surprised and caused a problem between us! They never pick up the phone calls and I guess they have an automatic reply on live chat! I opened a dispute on paypal but they did not response yet, I am going to escalate to claim soon. IF YOU CARE ABOUT YOUR RELATIONSHIP NEVER USE THEIR WEBSITE. THEY ARE CROOKS.

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Thank you

Betty M. – PickupFlowers Rep Over a year old

Dear Al,

We sincerely apologize for the inconvenience caused. Customer satisfaction is one of our most valued principal. Kindly know that we have a 100% customer satisfaction policy, whereby we offer a refund or replacement for your order.

Please provide us your order number. You can reach us any time at: betty@pickupflowers.com or 011-4153159697. We'll surely take action on your complaints and as per your request & as our policy we'll try for replacement or refund.

Please be assured that the solution would be to your satisfaction. We sincerely apologize for the inconvenience once again.

Warm Regards
Betty,
Customer Service Manager,
Pickupflowers.com