Alfred J.

I bought a citizen eco drive for this company, an anniversary present for my wife, after receiving it, it wouldn't work, not any movement at all, I rang for a replacement, I was fobbed off with ''it sounds like a battery, we will send another one'' I explained eco drive means no battery needed, she then asked me to return which I did. A no replacement came, it was ''lost in the system'', as the anniversary was closing in I asked for a refund which seemed a big ask to them. After two weeks NOTHING, so as soon as I sent them a solicitors letter the refund was imminent and my solicitor present them for another bill for his time, so in the end they were £150 at a loss. Did they care?, did they hell
AVOID LIKE THE PLAGUE