Alex W.

I ordered and received an AK-47 rifle which I had a week before even opening the box, it was a Christmas present and I gave it early to my son. Well, the stock folding mechanism was broke right out of the box, the gun was not even fired. I sent e-mails asking for help I suggested shipping another which I would pay for and then get a refund later for the broken unit. I explained that this was my sons Christmas present and that he was very upset and please help me out here replacing it. After several days, I have not received a response. Their web site states that "e-mails received on the weekend will be responded to first thing Monday Morning", obviously not true.

I ended up purchasing another rifle from another web site who shipped immediately. I will keep the defective unit and won't bother wasting my time on these thieves. It's hard to believe they can stay in business with the way they treat customers. Needless to say, they have received the last dollar they will ever get from me.

I hope that this post is read and taken serious by anyone thinking about purchasing from airrattle. They are unethical and should be avoided.