Alex M.

The driver for my food marked my order complete 16 minutes before it arrived to me. It took 37 minutes for the driver to leave the restaurant and get to me and the restaurant is 1 mile away.

Customer service backed up the driver even though a simple check on the driver GPS, which even I could see, would have shown the driver lied. $67 order worth of seafood was almost all ruined and they issued me a $10 refund after I waited almost an hour to talk to the online chat and the representative rudely disconnected the chat instead of trying to resolve what happened. This whole company is a joke.