I made and order EP************** on December 17th, 2013. I asked and paid for expedited shipping ( 3-5 business days) & I still have received NOTHING! It's 2 days before Christmas & what I ordered from you guys was a Christmas gift. When I went to check the status it says " processing ". I don't know why because it has been paid for and should be at my house as we speak. Never again will I buy from you guys. I either need my money back or for you guys to let me know where my order is... THANK YOU! -_-
Dear Alexis J.,
Thank you for taking your time to write your review. We really appreciate it. I want to extend my sincere apologies for the inconvenience you have experienced and hope that we will have another opportunity to service you in the future.
The item in your order just out of stock after you paid the payment and may need 2 weeks to get back in stock. If you do not like to wait, you can choose the other color or other item. If you want a refund, we also can refund the money to your account.
We have sent you email about your order, please check it and keep in touch with us. Thank you very much.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com