I receive my order on time at Christmas Eve which is good but I decided not to open it until my son birthday. When I open the box and plug the PSP for the first time it did not work. I decided to charge over night and it still does not work. I am very disappointed because my son birthday party is this weekend. The product I received is not new like I thought it would be, it does not even come with a manual. I contacted but has not hear from the customer service yet.
Hi Alex D.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.