Alexa P.

This was my first time ordering from Dermstore and I was already a w bit worried with some of the negative reviews I had seen but I had also seen quite a few positive ones as well but I thought I'd take the chance cause I'm an international customer and these products weren't available from any of my trusted websites (Amazon, Ebay). Wrong choice. I ordered from here and my package was delivered but I was demanded to pay cash upon delivery which of course I refused, as I had paid online with my card. The transaction had been processed with the money being taken out of account. So currently I don't have the product or the cash with which I paid. I have emailed customer services but I'm not holding out hope for an answer or a solution. International customers definitely do not shop from here.