I have four $1.00 holds on my card, I can't see what they were for and when I reached out for help, the guy kept repeating himself, would tell me he understood and then looked up the transaction history and tried saying they were for purchases back in 2022 and those purchases were made on a completely different card and bank account. He came up with whatever he could to falsely resolve the issue. I haven't used google play since the beginning of 2023 when I had to switch phones. I'm livid.