This is a complete scam. Over a year ago I ordered some hair products and none of them showed up. When I contacted customer service, someone with really bad English/grammar just sent me a BS "tracking notification" but there was no tracking number whatsoever so it was totally made up. I informed them that no matter what they said, my package did NOT arrive. Then they just stopped responding to me, so they basically stole $100 from me. Do not shop here.
Hi Alexandra,
Thank you for taking the time to share your feedback on SiteJabber. We're please you've had a positive shopping experience with us. We appreciate it! If you've sent in a return, you will absolutely receive your refund once the return has been processed. If you ever have any questions or concerns, or if there is anything I can assist you with, please do not hesitate to reach out to me.
Best,
Jason Faria
Director, Customer Service