Alexander N.

Horrible, awful experience with Group on for me. My wife, as part of a birthday gift, gave me a group on coupon so that I could tint my windows at a local shop. It was past the expiration date, but the Group on policy on the front of the print out is "the amount paid for this voucher with (store name) NEVER EXPIRES".
I figured it wasn't fair to get the $200 value, since it was past due. However, I fully expected the business or Group on to at least honor the $100 that was already charged on my wife's credit card months ago.
The business didn't honor a cent (who can blame them, there is nothing in it for them). They told me to call Group on & I'll either get the $100 back or at the very least, a credit towards another group on offer.
I called customer service, & I received neither; the woman also sounded like she just woke up & had the attitude of disgruntled office temp. I told her that I will NEVER use group on again, or anyone in my family, or circle of friends.
The sad thing is that group on's shtick is that you can get great deals while supporting local businesses as well. They don't mention that they have a cold, draconian customer service policy in a day & age when there is so much competition.
Good bye group on; I hardly knew you.

By the way, this is completely out of character for me; I'm not some angry internet troll & I am quite mild mannered. It takes a lot to tick me off; No other internet service has come close to drawing my ire like Group On has. They did a bang up job in that department.