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Alesa S.

Contributor Level

Total Points
127

1 Review by Alesa

  • DressLily

11/20/15

To anyone considering a purchase with this scam artist company let me do you a favor, save the headache and DON'T.
OVER A YEAR AGO I TURNED THEM IN TO THE BBB, AND FACEBOOK FOR FRAUD, now they try to reply to my review with the same old line, give me your order number. Look a legit company could have taken care of this a year ago when I sent my order # and photo's of the HORRIBLE quality to them with a request to refund my money. Um, they took my money very quickly, they didn't have a problem with that. But when I requested a refund I got the same email over and over, asking for my order number. I sent them a photo of the shipping label, my credit card statement showing the transaction and still they exhausted me with their lack of intelligence to pull my order info and REFUND my money.
DressLily, I'm over you. Now if you want to make it right like you stated in my first review, look up my order number, my name, my address and give me my money back. I will not contact you again, I will not provide you with info again. I did it a year so and you did nothing.
Anyone considering a purchase... Don't do it. You'll get CRAP quality, it won't fit you, it will strive months later and you'll hurt nothing but a ton around when you ask for your money back...

Thumbnail of user customerservicer1
CustomerService R. – DressLily Rep

Dear Alesa S.

Thank you for notifying us of your complaint.
We are deeply sorry about this inconvenience. We will do our best to help you. Therefore, please connect with us by private message with your order number and stating your issue. We look forward to serving you in the best way possible.
Thank you for your time.

Best Regards
Dresslily Customer Service

Alesa Has Earned 7 Votes

Alesa S.'s review of DressLily earned 7 Very Helpful votes

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